Refund Request Form

This form is valid for both digital and physical goods. It may be used either by buyers or by product suppliers on behalf of their customers.

For physical goods, the Buyer agrees by submitting this form that goods must be returned to the product supplier before a refund can be completed.

For digital goods, the buyer agrees that by submitting this document that the software/digital product for which a refund is sought may no longer be used in any way by Buyer. Buyer agrees that any continued use of the digital good constitutes a willful violation of copyright law, for which the Buyer may be liable for substantial civil damages.

If you have questions about this form or require assistance, please contact refund@kagi.com or call 1-510-658-5244.

Note: This form must be filled out completely for a refund to be processed.
Are you:
The Buyer
The Product supplier
Your Email
Confirm Email
Reason for Refund Request
Buyer Name as It Appears on Credit Card Used for Purchase
Name that Product is Registered to (for Software) --- or Name Used to Place Order (for Physical Goods)
Email Used For Purchase (if different than above)
Transaction ID
Date of Product Purchase
Buyer Phone Number
Comments (optional)
If you are the Product supplier, please fill out the following information so we can contact you if necessary:
Product supplier Name
Product supplier Email
Product supplier Phone Number


 

 

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