Request Refund

This form is valid for both digital and physical goods. It may be used either by buyers or by product suppliers on behalf of their customers.

For physical goods, the Buyer agrees by submitting this form that goods must be returned to the product supplier before a refund can be completed.

For digital goods, the buyer agrees that by submitting this document that the software/digital product for which a refund is sought may no longer be used in any way by Buyer. Buyer agrees that any continued use of the digital good constitutes a willful violation of copyright law, for which the Buyer may be liable for substantial civil damages.

(as it appears on the credit card used for purchase)

(name item was registered or delivered to)

Reason for refund request:

Comments (optional):

(please do not include credit card numbers or billing information)


Shopper Support

If you have questions about this form or require additional assistance, please contact refund@kagi.com or call us at +1-510-658-5244, Monday through Friday, 8:30am—5:30pm Pacific Time

Kagi Refund Policy

Mail or Written Inquiries

Send your check payments, money orders, purchase orders, or vacation postcards to the address below:

Kagi
1442-A Walnut Street, #392
Berkeley, CA 94709-1405
USA