Shopping with Kagi - Order Support

Questions, Support, and Refunds:
Kagi's friendly Shopper Support staff can help you place an order, check the status of an existing order, retrieve your product info, and much more!
Email: help@kagi.com
Phone: 1 510-658-5244
Phone support available 8:30am–5:30pm
PST (USA) Monday-Friday
Kagi Refund Policy

Automated Shopper Support 24/7
Click here to use Kagi's online Order Tracking System if you have already purchased a product or need help doing so.

Fax orders
To place a fax order dial:
1 510-652-6589

Telephone orders
To place a phone order 8:30–5:30pm
PST (USA) Monday-Friday
1 510-658-5244

Mail or Written Inquiries:
Kagi
1442-A Walnut Street, #392
Berkeley, CA 94709-1405
USA

  Selling with Kagi - Request Info

Questions About Getting Your Store Online?

Click here if you would like a sales executive to contact you regarding setting up your own online store.



  Store Owners - Manage Your Store

Click here to log in for dedicated support information.

Email: supplier@kagi.com

Mail or Written Inquiries:
Kagi
1442-A Walnut Street, #392
Berkeley, CA 94709-1405
USA