Shoppers: If you have a question about a recent purchase, need your license or download information, or have general questions about a product, please click here.
New Sellers: If you are new to selling online, would like information about setting up a Kagi store, or are interested in partnering with Kagi, please click here.
Store Owners: If you need help with your Kagi store, or would like to learn more about current Kagi services, please click here.
For information, please fill out the New Sellers form on the left or send an email to firstname.lastname@example.org.
Looking for help with an order? Contact Kagi's Shopper Support staff using the information below:
Get in touch by email: Send us a message
Call +1-510-658-5244, Monday through Friday, 9:00 AM—5:00 PM, PST
Click here to use Kagi's online Order Tracking System to look up details of your order.
Download Kagi's W9 (PDF)
Send your check payments, money orders, purchase orders, or vacation postcards to the address below:
1442-A Walnut Street, #392
Berkeley, CA 94709-1405