Contact Kagi

To receive information about selling or partnering with Kagi, please fill out the form below:

How can we help you?


To inquire about a recent purchase, please provide the following details or
use the Online Order Tracking System to look up your order.


How can we help you?

(please do not include credit card numbers or billing information in this message)


Current Kagi suppliers may use this form to contact Kagi.
Additional dedicated contact information can be found by logging into Kagi Shopkeeper.

@kagi.com

How can we help you?

(please do not include credit card numbers or billing information in this message)


Contact Sales

For information, please fill out the New Sellers form on the left or send an email to busdev@kagi.com.

Supplier Support

Existing store owners, please complete the Store Owners form on the left, send an email to accountmanagement@kagi.com, or log into Kagi Shopkeeper for dedicated contact information.

Shopper Support

Looking for help with an order? Contact Kagi's Shopper Support staff using the information below:

Get in touch by email: Send us a message

Phone Support:
Call +1-510-658-5244, Monday through Friday, 9:00 AM—5:00 PM, PST

Online Order Tracking System

Click here to use Kagi's online Order Tracking System to look up details of your order.

Kagi Refund Policy

Download Kagi's W9 (PDF)

Mail or Written Inquiries

Send your check payments, money orders, purchase orders, or vacation postcards to the address below:

Kagi
1442-A Walnut Street, #392
Berkeley, CA 94709-1405
USA